Refund Policy
At Mr Hero, we believe in offering products that support, simplify, and enhance your everyday lifestyle.
⏳ Return Period
You may request a return within 14 calendar days from delivery.
We’re here to make the return process smooth and stress-free.
📦 Return Conditions
- Unused & original sealed packaging required
- Broken hygiene seal = return not accepted
- All accessories & packaging included
- Please inspect before opening
💰 Return Costs & Fees
- Return shipping paid by customer (unless defective)
- 10% restocking fee on approved returns
- Return cost shared before approval
🔄 Refund Process
- Inspection after receiving item
- Refund within 7 business days
- Fees deducted from refund
🛡 1-Year Warranty
All Mr Hero products include a 1-year manufacturing warranty.
⚠ Damaged or Incorrect Items
Contact us within 14 days at iamthemrhero@gmail.com.