Shipping policy
Shipping & Delivery
Premium eyewear deserves premium delivery — fast, smooth, and reliable.
⏱ Processing Time
All orders are processed and shipped within 1 business day, excluding weekends and public holidays.
Note: During peak periods or promotional launches, handling times may vary slightly — but we always prioritize fast dispatch.
🌍 Worldwide Shipping
We ship internationally and every order is sent with tracked shipping.
| Region | Estimated Delivery Time |
|---|---|
| Europe | 2–10 business days |
| United States | 2–10 business days |
| Rest of World | 2–10 business days |
Delivery times may vary due to customs clearance or local courier services.
📍 Address Changes
Made a mistake in your shipping address? Contact us as soon as possible at iamthemrhero@gmail.com.
We’ll try to update it before dispatch. Once an order is processed, address changes may not be possible.
❌ Order Cancellations
Orders can be cancelled within 2 hours of being placed.
Please email us at iamthemrhero@gmail.com with your order number.
Important: Once processing begins, cancellations may no longer be available.
📦 Tracking Information
Once your order ships, you’ll receive a tracking number via email so you can follow your delivery at every step.
⚠ Important Notes
- We are not responsible for delays caused by customs, weather, or courier disruptions.
- If your order is marked “delivered” but not received, please check with your local courier before contacting us.
💬 Need Help?
Questions about your order or delivery?
We're always happy to assist.