Shipping policy

Shipping & Delivery

Premium eyewear deserves premium delivery — fast, smooth, and reliable.

⏱ Processing Time

All orders are processed and shipped within 1 business day, excluding weekends and public holidays.

Note: During peak periods or promotional launches, handling times may vary slightly — but we always prioritize fast dispatch.

🌍 Worldwide Shipping

We ship internationally and every order is sent with tracked shipping.

Region Estimated Delivery Time
Europe 2–10 business days
United States 2–10 business days
Rest of World 2–10 business days

Delivery times may vary due to customs clearance or local courier services.

📍 Address Changes

Made a mistake in your shipping address? Contact us as soon as possible at iamthemrhero@gmail.com.

We’ll try to update it before dispatch. Once an order is processed, address changes may not be possible.

❌ Order Cancellations

Orders can be cancelled within 2 hours of being placed.

Please email us at iamthemrhero@gmail.com with your order number.

Important: Once processing begins, cancellations may no longer be available.

📦 Tracking Information

Once your order ships, you’ll receive a tracking number via email so you can follow your delivery at every step.

⚠ Important Notes

  • We are not responsible for delays caused by customs, weather, or courier disruptions.
  • If your order is marked “delivered” but not received, please check with your local courier before contacting us.

💬 Need Help?

Questions about your order or delivery?

📧 iamthemrhero@gmail.com

We're always happy to assist.